Questions,
answered straight

Yes. You confirm your age on the site before ordering, and we check valid photo ID in person when you collect. There are no exceptions, regardless of what you’re buying.

That’s the only way we do it. Order on the site and collect at the shop — everything listed here is stock we physically hold in Las Vegas.

Walk in any time. Ordering ahead just means it’s bagged and waiting when you arrive.

If our distributors carry it, usually yes. Get in touch with the brand and flavor and we’ll tell you what’s possible and how long it’ll take.

No. We’re a pickup shop. Everything is collected in person at 2300 E Desert Inn Rd, Unit 10, Las Vegas, NV 89169. Age-restricted products carry shipping rules that shift by state and category, and no carrier checks ID the way a person at a counter can.

Orders placed during opening hours are usually ready within the hour. We’ll let you know when it’s waiting for you.

Seven days. After that it goes back into stock and you’re refunded automatically to the original payment method — no need to call.

No. Orders are released only to the person who placed them, with matching photo ID. A photo of an ID on a phone isn’t accepted.

We’ll call you before you make the trip and either swap it for something comparable or refund that line.

Every item comes through authorized distributors. We don’t buy grey market, and we can tell you where anything on our shelves came from. If you want to check a device yourself, our guide to spotting a fake walks through it.

Flavor availability changes constantly across every brand — it’s the nature of this trade. Call the shop and we’ll check the shelf while you’re on the line.

Yes. Kratom is legal to sell in Nevada and we stock capsules, powder, and extracts from Krave, OPMS, and MIT45. We only describe what’s in the bottle — strain, form, and count.

Mostly puff count, nicotine strength, and whether it recharges. Ask at the counter — that’s a faster conversation in person than a spec sheet.

Unopened and unused, within 14 days, with your receipt or order number. Opened nicotine products can’t be returned for health and safety reasons — that’s a legal limit rather than a shop policy.

Different rules entirely. Bring it back within 48 hours of noticing, with your receipt, and we’ll replace it or refund it. Devices fail sometimes and that’s on the manufacturer.

Opened nicotine or kratom, glassware once it’s left the shop, anything without proof of purchase, and anything past 14 days. Full detail on the returns page.

One point per dollar, in store and online, once you’re signed up. Joining is free and takes about thirty seconds at the register.

Yes — give the phone number on your account at the register and we’ll pull it up.